Mines that require frequent support can inject expertise and on-site using Hindsite and TyreARM. Clients %utilise% a connected headset on site and the KLINGE consultant connects on-demand or scheduled. Know-how when you need it not when there are flights available. We deliver services leveraging Hindsite which enables:
- Remote site calls so our experts can see through client’s eyes at site.
- Transparency through call & video transcripts.
- Diversity using auto-translation to ensure knowledge is shared with all.
- Redundancy from automatic meeting recording.
During COVID-19 most mines didn’t stop and our clients still needed to keep their tyre service teams safe. So KLINGE partnered with Hindsite to virtually attend sites that we couldn’t travel to. Remote presence technology and experience coming to the rescue. A world first.